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Troubleshooting

Common issues and solutions.

Connection Errors​

Symptom: Cannot connect to service

Solutions:

  • Verify network/firewall rules
  • Check API key validity
  • Ensure correct endpoint URL

Slow Performance​

Symptom: Requests timing out or slow

Solutions:

  • Check database query performance
  • Review connection pool size
  • Enable caching where appropriate

Authentication Failures​

Symptom: 401 Unauthorized

Solutions:

  • Regenerate API key if expired
  • Verify key is passed in correct header
  • Check key permissions/scopes